Privacy

Here at French Hair & Beauty we are committed to the General Data Protection Regulations to ensure that the data we hold on clients is both accurate and only used with the explicit permission of the client.  Our policies can be viewed by clicking on these links Data Retention Policy and  Privacy Policy

WHAT INFORMATION WE COLLECT ABOUT YOU

 

We collect information about you when you book an appointment for a service or treatment, visit the salon or barbershop for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.

 

The information you give us may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.

 

For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.

 

HOW INFORMATION ABOUT YOU WILL BE USED

 

In law, we are allowed to use personal information, including sharing it outside the salon, only if we have a proper reason to do so, for example:

 

  • To fulfil a contract with you ie to provide the service or treatment you have requested and to communicate with you about your appointments
  • When it is in our legitimate interest ie there is a business or commercial reason to do so, unless this is outweighed by your rights or interests
  • When you consent to it: we will always ask for your consent to hold and use health and medical information.

 

We will therefore share your information with:

 

  • Providers of our salon software system Shortcuts

 

We have rigorous data protection and security policies in place with all our suppliers.

 

Some of the people working in our salon are self-employed.  Where software systems and reception facilities are shared, our self-employed colleagues will have access to your information.

 

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

 

MARKETING

 

We would like to send you information about products and services which may be of interest to you.  We will ask for your consent to receive marketing information.

 

If you have consented to receiving marketing, you may opt out at a later date.

 

You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services.  If you no longer wish to be contacted for marketing purposes, please contact us on contact@french-hair.co.uk

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